We are glad to help you with all of your questions and issues.

Marketplace Payment Solution provides payment infrastructure for platform-based e-commerce sites. When the end-user who purchases service from the marketplace makes the payment with credit card, the money will be first transferred to iyzico’s account. iyzico then deducts the commission to be paid by the platform member seller and transfer the remaining amount to the seller and to the platform separately. This way, platform-based e-commerce sites have a hassle-free payment flow.

You can also accept foreign currencies as well as Turkish Liras and you can make sales with different currencies. Moreover, iyzico Get Paid Online allows you to receive payments from abroad with alternative payment methods.

Firms with marketplace or platform-based e-commerce sites can benefit from the Marketplace Payment Solution. If you would like to take advantage of this solution, a representative of the firm needs to send us a message through Contact Us section describing the company and the business model. Following this, the relevant team will evaluate this demand and inform the representative accordingly.

Sellers who will join your e-commerce site which provides services as a marketplace are not obliged to have companies.

Sub-merchants of a marketplace can have three different business models:
v - Individual
- Sole trader
- Limited/Joint Stock Company

You can get payments for your sub-merchants with the above stated business models by using Marketplace Payment Solution.

Your sellers do not have to apply to iyzico system individually. Since you have their information, it will be enough that you register them in the system.

The system attains a single value for each sub-merchant (seller) that is registered. In each transaction, such single value needs to be sent to iyzico by the marketplace for the relevant sub-merchant. You can view all the technical details on our integration document.

No, iyzico service charge won’t be separately reflected to your sellers. Moreover, there are no fees for system registration and integration.

iyzico commission fee will be calculated according to total transaction fee and deducted from the share of the marketplace which has sufficient balance.

IBAN information of the relevant sellers is among the information that needs to be sent to iyzico when registering your sellers in the system. The money transfer will take place following the completion of the transaction by the buyer. In this case, while as a marketplace you receive your commission profit, the sub-merchants (your sellers) receive their payments.

Your sellers need to send an invoice to the buyer who purchased a product with regards to the total payment amount. Then, the commission invoice in accordance to the commission agreement between marketplace and seller, needs to be sent to the seller. Following this, iyzico will also send the commission invoice concerning the commission it deducts as service charge to the marketplace. Neither the marketplace nor your sellers need to make out any invoices to iyzico.

You are not obliged to enter commission information to the iyzico system for each seller. It is sufficient that the Marketplace to update iyzico on each payment transaction while keeping the commission information for itself.

Yes, thanks to the Marketplace Payment Solution, you can work with different commission rates for each of your sellers.

iyzico and the marketplace will have an agreement on the periods in which the payments will be transferred/distributed. Payments will transferred/distributed according to this agreement.

Following the secure completion of the purchase after the buyer’s payment, Marketplace sends iyzico information for distribution of the amount. iyzico transfers the amount after the receipt of such information. If Marketplace doesn’t send this information to iyzico, the relevant amount will be held in the pool account of iyzico indefinitely.

The information that you can check by using the iyzico Control Panel is listed below:

- Transaction Details (It allows you to view all transactions breakdowns such as date, amount, bank, etc.)
- Validation Errors (You can view the errors that your buyers receive during transactions)
- Cancellations and Refunds
- Instalments and Commissions Management
- Money Transfer (You can view the forthcoming amounts to be paid to your account or amounts that were paid into your accounts previously)
- My Invoices
- User Management (You can manage the persons using your control panel)
- Suspicious Transactions

In addition to the summarized info above, you can check which information you have access to through setting up a Sandbox account.

Shipment processes are not tracked by iyzico.

There are no commission fees for iyzico refund transactions.

Marketplace Payment Solution supports the multiple shopping cart structure made up of different sellers. Therefore, users on your platform can form shopping carts with products from different sellers and make their purchases.

- United States Dollar (USD)
- Euro (EUR)
- Great British Sterling (GBP)
- Russian Ruble (RUB)
- Swiss Franc (CHF)
- Norwegian Krone (NOK)